The Practice Greenhealth website provides proven guidance, sustainability data, tools, and resources across a range of topics and sustainability levels. You will need a website account to access partner-only content.
Not part of the Practice Greenhealth network? Learn more here.
Please see the following options below for troubleshooting access support.
If you still need help with issues, please get in touch with us at password@practicegreenhealth.org.
I don’t know how to log in or I don’t have credentials to access member resources.
If you are one of your organization’s main points of contact for Practice Greenhealth, please revisit the “welcome” or “onboarding” email sent to you at the beginning of your partnership to find your membership access code.
If you are not one of your organization’s main points of contact, please reach out to the sustainability lead within your organization, who will be able to provide the membership access code.
I don’t know how to reset my password.
To reset your password:
- Click the "Forgot Password" link and enter your corporate email address.
- If you've registered before and your email address matches our record, an email with a one-time link will be sent.
- You can use that link to set a new password.
I did not receive a link when I tried to reset my password.
Occasionally, email systems block the email that contains your temporary password link. Please be sure to start by checking your spam or junk folders.
If the email is not found there, make sure you have listed noreply@practicegreenhealth.org as a safe sender so your organization’s filters do not blacklist emails from that address. You may need to contact your IT department to help whitelist any email coming from Practice Greenhealth.
If none of these steps work, please get in touch with us at password@practicegreenhealth.org to have your password reset manually.
My email address has changed and I can no longer log in.
If you’ve recently had a change in your email address, please email us at password@practicegreenhealth.org to inform us of this change as soon as possible. You can expect to hear from us before we make changes to your account and we will be sure to confirm your access following the changes.
I need to update the email address I use for login.
If you’ve recently had a change in your email address, please email us at password@practicegreenhealth.org to inform us of this change as soon as possible. You can expect to hear from us before we make changes to your account and we will be sure to confirm your access following the changes.
I’ve tried my password too many times and now I’m locked out of my account.
If you are no longer able to log in due to too many attempts, contact us at password@practicegreenhealth.org for further assistance.
I’m trying to log into the Environmental Excellence Awards.
The Practice Greenhealth Environmental Excellence Awards system is managed separately from the practicegreenhealth.org website to safeguard the integrity of the data collected. As a result, a separate login is required to access the system. Visit platform.practicegreenhealth.org to access the system. If you need assistance logging in, contact awards@practicegreenhealth.org.
How do I ensure emails from Practice Greenhealth do not go into spam?
Make sure that you have listed noreply@practicegreenhealth.org as a safe sender so your organization’s filters do not blacklist emails from this address. You may need to contact your IT department to help whitelist any email coming from Practice Greenhealth.
